Last Updated: 15/04/2025
At Autopia Tours, accessible via https://grampianstour.com.au/, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. What Information We Collect
We may collect the following personal information when you use our website, contact us, or book a tour:
- Name
- Email address
- Phone number
- Billing and payment details
- Travel preferences and interests
- IP address and browser/device information
2. How We Collect Your Information
Your information may be collected through:
- Online forms (e.g. booking or enquiry forms)
- Email or phone communications
- Website cookies and analytics tools
- Third-party booking platforms or advertising partners (if applicable)
3. Why We Collect Your Information
We collect your personal information to:
- Confirm and manage your bookings
- Provide customer support and tour updates
- Send newsletters or promotional offers (with your consent)
- Improve our website performance and user experience
- Comply with legal and regulatory obligations
4. Sharing Your Information
We do not sell your information. We may share it with:
- Payment processors (secure and PCI-compliant)
- Tour operators, guides, or third-party partners involved in your travel experience
- IT service providers or analytics platforms for website functionality
- Government authorities where required by law
5. Security of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. However, no internet transmission is 100% secure.
6. Cookies and Analytics
Our website uses cookies and third-party services (such as Google Analytics) to understand user behaviour and improve performance. You can control or disable cookies via your browser settings.
7. Access and Correction
You may request access to your personal information or ask us to correct inaccurate data by contacting us using the details below.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact: Autopia Tours – Grampians Tour Team
📧 Email: [email protected]
📞 Phone: +61493770352
🌐 Website: https://grampianstour.com.au
9. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Last Updated” date at the top.
